1. Return Eligibility

You may return any eligible textile item within 30 days of delivery if:

• It is unused and unwashed

• Still in original packaging

• Includes all tags, inserts, and accessory items (e.g., pillow shams or ribbon ties)

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2. Items Not Eligible for Return

• Washed or used products

• Bedding items without original packaging

• Final sale or clearance items

• Customized or monogrammed orders

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3. How to Request a Return

1. Email [email protected]

2. Include your order number, product name, and reason

3. Attach photos if the item is defective or damaged

We will respond within 2 business days with instructions and return approval.

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4. Refunds

Approved returns will be refunded to your original payment method within 5–7 business days after we receive the item and inspect it.

• Refund does not include original shipping costs unless due to error or defect

• You will receive confirmation once the refund is processed

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5. Return Shipping

Customers are responsible for return shipping unless:

• We shipped the wrong item

• The product arrived damaged or defective

Please use a trackable and insured courier for your return.

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6. Exchanges

At this time, we do not offer direct exchanges. For a different size, color, or style, please return the item and place a new order.

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7. Damaged or Faulty Items

If your item arrives with:

• Visible damage

• Stitching defects

• Incorrect sizing or missing components

Contact us within 72 hours of delivery for priority resolution.

📧 Email: [email protected]