Shipping Policy
1. Processing Time
Orders are processed within 1–2 business days. We take time to:
Inspect every piece for quality and stitching integrity
Fold and wrap products in tissue and protective inner packaging
Box with soft padding to preserve textile finish and avoid compression marks
2. Shipping Estimates
| Region | Estimated Delivery Time | Shipping Fees |
|---|---|---|
| US & Canada | 4–8 business days | Based on cart total |
| UK & EU | 5–10 business days | VAT & customs included |
| Asia-Pacific | 7–12 business days | Calculated at checkout |
| International | 10–15 business days | May vary by destination |
We do not ship on weekends or public holidays.
3. Carriers We Use
We partner with DHL Express, FedEx International, and EMS, ensuring secure transit and detailed tracking.
4. Tracking and Confirmation
When your order is shipped, you’ll receive:
A shipment confirmation email
A tracking number and live tracking link
Estimated delivery window
You may also request SMS notifications at checkout.
5. International Notes
Import duties and taxes (if applicable) are the buyer’s responsibility.
We are not liable for shipping delays due to customs clearance.
6. Address Accuracy
Please double-check all address fields before placing your order. We cannot reroute packages once dispatched.
7. Delivery Issues
If your parcel is delayed, marked “delivered” but not found, or arrives damaged, contact us within 72 hours of notice or delivery.
📧 Email: [email protected]